1) None of the packages are suitable to my need. But I am inerested in your service. What to do?
Ans - Please contact sales@netedgetechnology.com and they will take care of your queries quickly.
2) What is your availability after I place an order?
Ans - We are available 24x7X365
3) How do you provide support to your client?
Ans - We are providing support through Email, Ticketing System and Chat. Also, through phone if there is an emergency.
4) Do you educate your client to take them up to the level to understand the situation?
Ans - Certainly, we are always help ful to client to make him understand the situation.
5) What if want phone support also along with email and chat?
Ans - Generally we are providing phone support in case of emergency but if you want regular phone support we charge extra for that. Please contact sales@netedgetechnology.com for more details.
6) What are the benifits if I outsource my support to you?
Ans - If you outsource your work to us it decrease your headake. And its our responsibility to make you and your clients satisfied.
We never compromise with quality
You can concentrate on your other tasks to grow your business
7) Do you provide regular maintenance of Software also?
Ans - Yes, we provide regular maintenance of software too.
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