Remote Desktop Support

Netedge Technology is providing a remote support service that enables instant, secure, and trouble-free connections between remote computers over the web and to any point on the globe. Powered by innovative Netedge Remote Desktop technology, this service is oriented not only towards large and medium sized businesses, but also towards the needs of small firms and ordinary PC users.

With remote desktop software services, our support team can quickly view, diagnose, and fix remote desktops without pre-installing software. Our cost-effective solution enables you to:

  • Remotely control any desktop anywhere in the world
  • Transfer files/clipboard between the remote and local computers (In any critical condition you can transfer data as a back up to your system)
  • Virus Scanning
  • PC Tune up
  • Data Backup Restore
  • Firewall Configuration
  • Annual Maintenance Contract
  • One Time Support

How Remote Desktop Support Works?

When client require any desktop support. He/She has to purchase the package. Or ask for the quotation if the requirement is not matching from any of our packages. After confirming the price client has to place an order. After order is processed and verified by our accounting department client will be asked to come on the Desktop support chat. We will require to access client’s computer with the permission of client. After client gives permission we will guide how to install the Remote Desktop Software if its not install. After completing installation of remote desktop software we will access client’s computer remotely and perform the task accordingly.

 Virus Scanning :-

Are you tired of infections like virus, spyware, malware etc? You are at the right place. We will provide you support for antivirus scanning and get your computer virus free. We just need to access your computer remotely and then you can have a cup of tea.

 PC Tune-up :-

Is your computer performing very slowly? Is your computer making you crazy? We can help you for that. We will do maintenance of your computer and make it as stable as possible.

 Backup Configuration :-

We can provide you service of backup configuration in which we will get backup of your computer/server configured so that you can restore it any time you need. We may suggest you software if required.

 Firewall Configuration :-

Now a days hacking activity has been increased a lot and it not limited to servers only but hackers are targeting desktop computers also. We can get firewall configured in you computer to make your computer as secured as possible.

 Annual Maintenance Contract :-

We are taking annual maintenance contract for Remote Server Maintenance in which you will have to pay or 1 year and we will provide unlimited support for your computer for 12 months. We are providing maintenance support to Computers, Network, Routers, Local Firewall etc.. Please contact sales@netedgetechnology.com for more details.

 One Time Support:-

If your requirement does not match any of above services then please contact sales@netedgetechnology.com. Please explain your requirement and our sales executive will give you the best possible price.