Privacy Policy

If you’re interested in learning more, you may read the following detailed information.

1. Information We Collect

We collect personal data when you interact with us. This includes:

  • Your contact details (name, email, phone)
  • Your child’s details (name, birth date, health or medical needs)
  • Enrolment and attendance information

Sometimes, we may collect personal data indirectly. If so, we will inform you promptly.

2. Why We Collect Your Information

We use this information to:

  • Provide early learning and care services to your child
  • Support children’s development and wellbeing
  • Maintain accurate enrolment records
  • Keep you informed of centre news, updates, or surveys

3. Sensitive Information

We may collect sensitive data like your child’s immunisation history, medical conditions, or cultural background if you consent. We only collect what is necessary for your child’s care and keep it secure.

4. Direct Communication

We may send updates about our services if you provided your contact details to us. You can opt out anytime—each message includes easy unsubscribe option.

5. Sharing Information

We only share your data when:

  • It is necessary to provide services (with trusted service providers like technology or administration partners)
  • Required by law or for child protection purposes

6. Access and Correction

You can request to view or update your information at any time. Please direct requests to our Privacy Officer in writing.

7. Storage and Security

We store your data securely and retain it only as long as needed. When it’s no longer required, we securely destroy it.